Why should I choose Craft Trophy?
We strive for perfection in everything we do, from craftsmanship to customer service and everything in between. When you work with us you can rest assured that you will receive the quality you expect on time and at a price that meets your budget.
How long will my order take?
Our typical turnaround time is 5 business days. This does not include shipping time. If you require shipping, please place your order in advance to meet your deadline.
What if I want my order before 5 days?
We offer priority services for an additional charge. Please note that priority times do not include shipping times.
Can I have my items shipped to you?
You sure can! Please give us a heads up and include a list of the item(s) that you are shipping. Please note that we are not responsible for items lost or damaged during shipping.
What type of items can I have engraved?
We can personalize almost anything. Bring in your items and we'll take a look. If we can hold it with the machines, we can engrave it.
Can I bring in my own items?
Always! We personalize all varieties of things.
What file formats do you prefer?
The best files for engraving are vector files. We prefer to have vector files in their native software. The following is a list of formats in order of preference: Corel Draw X5 (.cdr), Illustrator CS2 (.ai), Encapsulated Post Script (.eps), Adobe Acrobat (.pdf).
What happens if I make a spelling error?
The customer is responsible for accuracy of name spelling. Wording will not be taken over the phone. All wording may be emailed to firstname.lastname@example.org or sent via fax to 970.482.1572.
The designs embodied in the products depicted by Craft Trophy on its website, in catalogues, in its showroom or otherwise displayed for sale are the property of Craft Trophy, and or its affiliates and licensors, and are protected under federal and international patent, trademark and copyright laws. Any use of these designs without the express written consent of Craft Trophy is prohibited. Purchase of products through Craft Trophy does not constitute a license of any intellectual property between Craft Trophy and Customer.
The use of third-party logos, trademarks, and trade names on products displayed by Craft Trophy are for illustrative purposes to represent its expertise in factory printing and design capabilities. Such use does not imply an endorsement or association between Craft Trophy and any third-party, nor does it indicate that the product has been used or purchased by any third-party. Products featuring these designs are not for sale to anyone other than authorized representatives of the owners of the logos, trademarks and trade names.
Craft Trophy assumes no responsibility for determining the proper ownership or proper use of trademarks, logos and trade names. All liabilities of this nature rest with the customer. Customers placing orders with Craft Trophy represent and warrant that they have the authority or order, purchase and distribute the product with the trademarks, trade names and logos specified on the order, and that the use or display of the artwork will not violate any laws or client restrictions. Customers also consent to indemnify, defend and absolve craft, its affiliates and licensors from any and against any and all claims, liabilities and expenses, including attorneys’ fees, arising out of or related to any actual or alleged infringement or misappropriation of any copyright, trademark or other proprietary rights or merchandise. Customers agree that this indemnification remains in effect after delivery of Customers’ merchandise.
Craft Trophy reserves the right to photograph or show as samples the items produced by Craft Trophy without liability as to trademark, copyright or other proprietary rights, and customers placing orders with Craft Trophy consent to such use.
This web site and all related materials are the property of Craft Trophy - Copyright (c) 2014